All Sales Are Final
Because our products are digital and delivered instantly, all sales are final and non-refundable under normal circumstances.
Digital goods that are downloaded or accessed are considered consumed and are not eligible for return unless they are defective or misrepresented.
Exceptions — Refunds May Be Issued If:
- You accidentally purchased the same product twice using the same email address and payment information.
- You received a corrupted or inaccessible file and we are unable to provide a working replacement.
How to Request a Refund
To request a refund, please contact us at support@readyavatar.com within 7 calendar days of your purchase.
Please include the following information:
- The email address used during checkout
- Your order confirmation number
- A brief explanation of the issue
We typically respond within 1–2 business days.
Important Notes
- Refunds will not be issued if the product has already been downloaded or accessed, unless it is proven to be defective.
- We reserve the right to deny refund requests that do not meet the conditions outlined above.
- All refund decisions are made at the discretion of Sunshine Group LLC and are considered final.
Your files will be available to download once payment is confirmed.
